Delete Account

As a band admin, you can permanently delete your Gigi Setlistmaker account yourself at any time — directly in the app, without having to contact support.

First: save your data. Deletion is immediate and irreversible, there is no recycle bin. Download the offline file beforehand — it contains your setlists including lyrics and opens without an internet connection. Afterwards there is nothing left to retrieve.

How to delete your account

Log in at gigi.band with your email address and password as band admin.
Tap “Band & member management” at the top.
At the very bottom of the window, tap “Delete account permanently”.
Enter your current password again to confirm.
Deletion happens immediately and is irreversible.

What gets deleted

Your admin account (email address, password hash)
All bands belonging to your account
All songs, setlists and programs of these bands
Uploaded and hand-drawn sheet music
The member list and the band code
Published setlists for members
Private notes stored for these bands
“Stay signed in” sessions on all devices

What is not deleted, for a specific reason

The trial month record

We record against your email address that a free trial month has already been granted. What is stored is the address itself plus the identifier and name of the band created at the time. This record remains even after the account is deleted — otherwise the same address could start an unlimited number of new free months.

Billing data

If you have had a paid subscription, the subscription history and the payment events from Paddle are retained. We are required to do so for tax and commercial record-keeping reasons. This data is not used for any other purpose.

Your running subscription

Deleting the account does not automatically end a subscription held with Paddle and does not in itself lead to a refund. Gigi subscriptions do not renew by themselves, so nothing will be charged to you again — but for questions about payment, withdrawal or refunds please contact Paddle directly. The details are in the Terms of Use.

Forgot your password instead?

If you simply cannot get in any more, deleting is the wrong way — your songs would be gone for good. Write to servicedesk@gigi.band instead and we will reset the password for you.

Questions

We answer questions about account deletion and about your rights to the stored data at servicedesk@gigi.band. What Gigi stores in the first place is set out in the privacy policy.

Last updated: September 2026